When you make a booking you have the option to take our Cancellation Waiver (CW) @ £5.99 The waiver allows you to cancel your booking by email at anytime before 12pm on the day before your arrival date, to get a 100% refund.
If you choose not to take the waiver then we will refund:
- 80% if you cancel a booking before 12pm not less than 7 days before your arrival date
- 50% if you cancel a booking before 12pm not less than 5 days before your arrival date
- 0% if you cancel a booking after 12pm less than 2 days before your arrival date
We do not offer any full or partial weather-related refunds and no full or partial refund will be given if guests are asked to leave the campsite due to their unacceptable behaviour.